Support

Email [email protected]. Please tell us what you were doing, which phone or browser you use, and your account email if you have one. Never send us your password.

• Watch video tours in the Videos tab and swipe to the next home.
• Open the Search tab to pick a place by MRT or LRT station, district, project or HDB estate, then narrow it down by price, bedrooms, bathrooms, size, tenure and built year.
• Tap the heart on a home to save it. Your saved homes are in your account.
• Browsing and watching need no account. You need a free account to save homes and to message an agent.

• Use Contact on a home to message its agent. Replies arrive in your Chats.
• If a home has an open viewing, use RSVP to ask for a place.
• Turn alerts on or off in Account. If you are not getting them, also check that notifications for OPENVYU are allowed in your phone's Settings.

• To delete your account: in the app go to Account, then Delete My Account. On the website open your account menu and choose Delete my account.
• What we keep and why is on the Privacy Policy page (linked below).
• To report a wrong price, a home that is already sold or rented, or a misleading listing, use Report this listing on the home, or email us with the listing's name.

Agents add homes from My Listings in the app or on the website, make a video with the Video Maker, and set an open viewing time. See For Agents to find out how to join. For help with a listing, email [email protected] with the listing ID.

Privacy Policy · Terms of Use